Terms and Conditions

Welcome to House of Desai! 

​

For the purpose of these Terms and Conditions, The term "we", "us", "our" used anywhere on this page shall mean SHREENATH ENTERPRISE, (brand name: House of Desai)  whose registered/operational office is 2/6 dhan laxmi chs mogal lane mahim west Mumbai MAHARASHTRA 400016 . "you", “your”, "user", “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.

Your use of the website and/or purchase from us are governed by following Terms and Conditions:

• The content of the pages of this website is subject to change without notice.

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.

• Our website contains material which is owned by or licensed to us. This material includes, but are not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.

• Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.

• From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.

• You may not create a link to our website from another website or document without our prior written consent.

• Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India .

• We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

​

1. Orders and Customization

At House of Desai, we pride ourselves on offering Made-to-Order and customized garments crafted with care and precision. As such, we do not maintain a stock inventory. Each order is meticulously tailored to your specifications. Due to the personalized nature of our products, we regret to inform you that we do not offer returns or exchanges, except in cases where the received item is damaged or has a manufacturing defect. In such instances, we will gladly replace the item at no additional cost to you. Please read details in our Return Policy.

 

2. Refunds

Refunds are only issued in the event of a damaged or defective product. Our team reserves the sole discretion to determine whether a refund is warranted.

 

3. Sizing

Please refer to our sizing chart to select the best fit for your garment. Keep in mind that the fit may vary based on the cut, fabric, and style of each product.

​

4. Colors

While we strive to display the colors of our products as accurately as possible on our website, please note that the actual colors may vary due to differences in monitor settings and screen displays.

​

5. Delivery

We offer worldwide shipping. Please allow adequate time for the crafting and delivery of your custom-made garment. Delivery times may vary depending on your location and the intricacy of the design. For urgent inquiries or special requests, please contact our team directly. More details on Contact us page.

​

6. International Shipping

​

For international orders, shipping charges will be calculated based on the weight, volume, and destination country of the package. Customers are responsible for any import duties, customs fees, or taxes imposed by their respective countries. More details on Shipping Policy.

​

7. Contact Information

​

For any questions, concerns, or assistance, please don't hesitate to reach out to us at thehouseofdesai@gmail.com. Our team is here to ensure your shopping experience with House of Desai is nothing short of exceptional.

​

8. Legal

All content on the House of Desai website, including text, graphics, logos, and images, is the intellectual property of House of Desai. Unauthorized use of any materials from our website is strictly prohibited.

​

9. Modifications to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. By continuing to use our website after any revisions, you agree to be bound by the updated terms.

​

Thank you for choosing House of Desai. We look forward to serving you!